Refund policy

Delivery

UK Next Working Day Delivery

  • Our Next Working day delivery service is free on all UK orders over £20. For orders under £20 delivery is £4.99.
  • Order before 12pm for next working day delivery for UK and Northern Ireland, delivered Monday to Friday excluding weekends. If your delivery date falls on a public holiday your order will be delivered on the next working day
  • Once your order is shipped, we’ll email you a tracking number so you can follow your order.
  • Most delivery services will provide a 1-hour time slot for estimated arrival by SMS and email (if details are provided at checkout)

Exclusions:

For exclusion at delivery addresses please contact info@sambarb.com

We run a Monday to Friday service, delivering between the hours of 9am and 5pm. If the delivery day falls on a public holiday, the items will be delivered on the next working day.

International Delivery

For all queries about International orders please email at info@sambarb.com.

 

Returns Process

Please email info@sambarb.com or call us on 02085522558 to arrange returns.

  • The cost for returning items is the responsibility of the customer.

 

Prices and Postage

  • Prices are calculated automatically by the Shopping Cart upon checkout.
  • Total prices where applicable and delivery to the UK only is subject to delivery charges. We will not ship to the USA, Canada, New Zealand, Australia, Russia and Far/Middle East Countries due to Customs Regulations on the products.
  • Orders are dispatched either by courier for next day delivery (not including Saturday / Sunday, or 1st Class and Special Delivery for orders over £150.00. We use Airmail & International signed services, as appropriate.